Privacy Policy

Last Updated: May 2026

Focus Wellbeing & Fitness operates the Reformer Booking Tool located at https://focusgymmulwala.com.au/bookreformer/. Focus Wellbeing & Fitness is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how Focus Wellbeing & Fitness collects, uses, discloses, and safeguards your information when you use the custom web-based Reformer Booking Tool.

1. Information Collected

When you use the Reformer Booking Tool, Focus Wellbeing & Fitness only collects the minimum personal information necessary to manage your class bookings. This includes:

• Personal Identity & Contact Data: Your full name and email address.
• No Sensitive or Health Data: The booking tool does not request, collect, or store any sensitive health or medical information.
• No Online Payment Data: No financial transactions or credit card details are processed or stored through this tool. All payments are handled directly in-store.
• No Automated Tracking: The tool is a custom-built application designed strictly for function. Focus Wellbeing & Fitness does not use it to harvest automated tracking data or user telemetry.

2. How Your Information Is Used

Focus Wellbeing & Fitness uses the personal data collected through the Reformer Booking Tool strictly for booking management purposes, including:

• Identifying you and reserving your place in selected reformer sessions.
• Managing overall class capacities.
• Sending transactional booking confirmations or essential updates regarding your appointments.

Marketing Opt-Out: Data captured by this specific tool is purely for booking administration. Focus Wellbeing & Fitness does not use this information to send promotional newsletters, marketing campaigns, or gym advertisements.

3. Data Storage, Security, and Sharing

Focus Wellbeing & Fitness takes the security of your data seriously and applies appropriate technical measures to safeguard it:

• Infrastructure: The application and its database are securely hosted on servers located within Sydney, Australia.
• Custom Software: The tool is a custom PHP application, meaning your data is kept isolated within a secure environment and is not synced with or shared across third-party global aggregators or external fitness platforms.
• Restricted Access: Access to backend booking data is strictly limited to authorised Focus Wellbeing & Fitness administration staff who require the information to manage gym operations.

Focus Wellbeing & Fitness does not sell, rent, or share your booking information with external third parties.

4. Your Rights and Control Over Data

You have the right to request access to the personal information held about you, or to request that it be corrected, updated, or permanently deleted from the booking database. To make a request, please contact Focus Wellbeing & Fitness using the details below.

5. Contact Information

For any questions, concerns, or privacy-related inquiries regarding this policy or the Reformer Booking Tool, please contact: